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    Terms of Sale

    Welcome to Novel Energy Lighting!

    By placing an order on our website, you agree to the following terms and conditions:

    1. Product Information

    We strive to provide accurate product details, images, and descriptions. However, minor variations in color or design may occur.

    2. Pricing & Payment

    All prices are listed in PKR (Pakistani Rupees) and are inclusive of applicable taxes unless stated otherwise.
    We accept payments via [Cash on Delivery, Bank Transfer, JazzCash, Easypaisa, etc. — update as needed].

    3. Order Confirmation

    Once your order is placed, you will receive a confirmation via email or SMS. We reserve the right to cancel orders due to pricing errors, stock issues, or suspected fraud.

    4. Shipping & Delivery

    We deliver nationwide. Delivery time is usually 3–7 working days depending on your location. Delays may occur due to unforeseen circumstances.

    5. Returns & Exchanges

    If you receive a damaged or incorrect product, please contact us within 3 days of delivery. Items must be unused and in original packaging.
    Note: We do not accept returns for change of mind.

    6. Warranty

    Some products may carry a limited warranty. Please refer to the product description or contact us for warranty details.

    7. Limitation of Liability

    Novel Energy Lighting is not responsible for any indirect or consequential damages resulting from product use or delivery delays.

    8. Changes to Terms

    We may update these terms from time to time. Any changes will be posted on this page.

    If you have any questions, please contact us at:

    Thank you for shopping with Novel Energy Lighting!